Privacy Policy

Updated: September 7, 2026

Introduction

Welcome to Tech Rig, and thank you for visiting our website. At Tech Rig, operated by DGR Tech Rig, LLC, we are deeply committed to protecting your personal information and ensuring transparency about how your data is used. This Privacy Policy applies to all online and offline services we provide, including but not limited to our website located at techrig.org, any associated subdomains, and any applications, digital tools, portals, customer support channels, events, or interactive content that are managed or operated by Tech Rig (collectively referred to as the “Site” or “Website”, and our “Services”).

By interacting with our Site, submitting information, or using any of our Services, you are agreeing to the terms outlined in this Privacy Policy. This Privacy Policy, together with our Terms and Conditions, which incorporate it by reference, governs how we collect, use, disclose, and protect the personal information you provide to us—whether through the Website, by phone, email, live chat, forms, or any other means of communication. If you have any concerns, questions, or would like to exercise your privacy rights, you may reach us anytime at info@techrig.org.

Important Notice

We treat all information you share with us with the highest level of confidentiality and integrity. However, to facilitate certain services, we may share your information with trusted external partners who perform tasks or deliver services on our behalf, as explained later in this Policy. By continuing to use our Services or accessing the Site, you acknowledge and consent to the practices described in this Privacy Policy.

Please note: this Privacy Policy applies exclusively to Tech Rig and its managed platforms. It does not apply to external websites, applications, or services that may be linked from our Site or Services. These third-party services have their own privacy policies, and we encourage you to review them before providing any personal data.

1. Information We Collect

When you use our Services or engage with our Site, we may collect various types of information from or about you. This data collection may occur through direct input, automated tracking technologies, or third-party sources.

a. Information You Voluntarily Provide

The primary type of data we collect is Personal Information, which is defined as information that can identify, relate to, describe, or reasonably be linked—either directly or indirectly—to a specific individual or household. When you voluntarily submit information to us, whether through our online forms, customer support, chat features, phone conversations, or in connection with the purchase of services, we may collect:

• Basic contact details, such as your full name (first and last), email address, mailing address, shipping address, phone numbers (landline and/or mobile), and any usernames or account credentials you create.
• Payment and billing information, including your credit card or debit card number, billing address, and other relevant financial details used to process transactions or track payment history.
• Government-issued identifiers, such as a Social Security Number (SSN), Employer Identification Number (EIN), or any other official ID number, if required for regulatory filings or service fulfillment (e.g., obtaining a USDOT number or filing FMCSA forms).
• Professional or corporate information, such as your business name, job title, role within a company, or other employment-related data that may be needed to provide you with business services or verify credentials.
• Communications, including the contents of emails, online chat conversations, phone call summaries, messages sent through contact forms, and any documents, images, or files uploaded or shared with us.
• Other personally identifiable information (PII): any other data that could reasonably be used to identify you or your household, such as preferences, service usage, feedback, or form inputs.

Note: Tech Rig does not collect or store any information you do not voluntarily provide. Our live chat or “Contact Us” features do not automatically collect identifiable information unless you choose to enter it.

b. Information Collected Automatically Through Technology

In addition to the information you provide directly, Tech Rig—along with our third-party partners and service providers—may automatically collect certain data about your interactions with our Website and Services. This category of information, referred to as “Usage Data” or “Usage Information,” is gathered when you access or engage with our Site through a desktop computer, laptop, smartphone, tablet, or any other device capable of connecting to the internet (collectively, a “Device”). This automatic data collection is a common industry practice that helps us analyze trends, monitor the functionality and performance of the Site, enhance user experience, detect security incidents, and personalize your interactions with our Services.

Types of Usage Information collected

Depending on how you interact with the Site, we and our partners may collect and store:

• Unique device identifiers, such as your IP address, Identifier for Advertisers (IDFA) on Apple devices, Google Advertising ID (AAID) on Android devices, International Mobile Equipment Identity (IMEI), or any other unique device or browser identifier.
• Device and browser specifications, including device type and model, operating system and version, browser type and version, mobile network information, and device hardware capabilities and settings.
• Referring and exit pages: the URL that referred you to our Site, and the URLs of the pages you visit after leaving our Site.
• Site navigation and interaction data: pages and features you browse or click on, time spent on different pages, actions taken (form submissions, button clicks), and behavioral patterns that help us recognize returning users.
• Geolocation data, depending on your device and browser settings, which may include country, region, city, or postal code, GPS-based coordinates, or network-based location.
• Temporal data: timestamps such as when you accessed our Services, session duration, and frequency of visits.
• Other device and interaction metrics, such as battery level and connection type, app crash or error logs, and performance diagnostics.

How we use automatically collected information

Usage Information enables us to:

• Improve the design, functionality, and performance of our Website and Services;
• Personalize your experience by remembering your preferences and settings;
• Deliver more relevant content, promotions, and features based on your usage patterns or location;
• Monitor website traffic and gather analytical insights to optimize our offerings;
• Detect and prevent fraudulent behavior, security breaches, and other misuse;
• Comply with applicable legal obligations and maintain internal records.

Your control over location services

If you have permitted location access on your Device or browser, we may use that information to tailor the Services, content, offers, or features we show you. If you no longer wish to share your location, you may disable location tracking through your Device settings (for example, iOS: Settings > Privacy > Location Services; Android: Settings > Location, then adjust app permissions). Turning off location services may impact your ability to access certain features, offers, or content that rely on location-based customization.

c. Information Received from Third-Party Sources

Our Site may include features or integrations that enable communication or data-sharing between the Tech Rig platform and third-party websites, applications, or external service providers, for example social media “Share”/“Like” buttons, email or messaging tools that let you send content or referrals from our Site, and embedded content or plugins (such as video, comments, or map widgets) that enable interactive experiences through third-party APIs. Depending on the feature and the permissions you’ve granted, these interactions may send data to the third party, or the third party may transmit data back to us, such as public profile information or activity analytics.

When you interact with any of these third-party tools or services on or through our Site: those third parties may collect, store, or process data involved in your interaction, including personal information or usage metrics; that data is governed by their own privacy policies and terms of service, not ours; and Tech Rig does not own, operate, or control those platforms, nor how they collect, use, or retain your data. Any data you choose to share while interacting with third-party tools or services is done at your own discretion and risk.

For example, if you choose to share a page from our Site via a social media account, that platform may collect data about your activity according to its own data handling policies; Tech Rig would not have access to your full account details or control over how that data is used afterward.

Before using third-party tools embedded in or linked from our Site, we encourage you to review the privacy policy and terms of service of the respective third-party provider, adjust your account settings on those platforms if needed, and be mindful of what personal data you choose to share during such interactions. For additional information, please refer to our Terms and Conditions.

2. How We Use the Information We Collect

At Tech Rig, we use the information we collect from and about you for a wide range of operational, administrative, legal, and marketing purposes. These uses are designed to support your interaction with our Site and Services, improve your experience, fulfill legal obligations, and enhance the overall quality of what we provide.

A. Service Fulfillment and Customer Support

• Respond to inquiries, service requests, or customer support tickets you initiate through any of our communication channels.
• Deliver the products or services you have purchased, subscribed to, or requested.
• Provide status updates or confirmations about the progress of your orders or service activities.
• Verify your identity when necessary to ensure you are the rightful account holder or service recipient.
• Prevent, detect, and investigate fraudulent activities or unauthorized access to our systems.

B. Payment Processing and Transaction Management

To process payments securely, we may pass your transaction data to trusted third-party payment processors. Tech Rig does not store your full payment card information on its servers. We may retain non-sensitive transaction data (such as confirmation IDs, billing status, and payment method types) solely for reference, refund processing, and accounting purposes.

C. Communications and Notifications

We use your contact information to:

• Send transactional messages such as payment receipts, order summaries, or account alerts.
• Deliver updates and service-related notices, including maintenance announcements or policy changes.
• Share informational and promotional emails about new services, updates, or upcoming features.
• Distribute newsletters, service-related insights, event announcements, and general marketing content.

You may opt out of promotional communications at any time by following the unsubscribe instructions in the email or contacting us directly.

D. Marketing, Personalization, and Targeting

• Deliver marketing communications specific to Tech Rig or related offerings that align with your preferences.
• Customize and personalize your experience on the Site by offering content, products, and services that are more relevant to you.
• Provide interest-based advertisements and recommendations based on your activity, interactions, and indicated interests.
• Identify and analyze your preferences and behavior on the Site to improve how we present options, offers, and content.

E. Analytics, Improvement, and Optimization

• Perform user behavior analytics to identify patterns and trends on the Site.
• Test and refine new features, tools, or layouts.
• Evaluate the performance and effectiveness of our marketing campaigns, website structure, and product offerings.
• Use feedback and behavior insights to enhance usability, accessibility, and responsiveness of our Services.

F. Product Development and Innovation

• Identify pain points, opportunities, and ideas for new services or enhancements.
• Conduct quality assurance testing and internal research aimed at improving our offerings.
• Innovate and launch features that are more aligned with customer needs.

G. Safety, Security, and Legal Compliance

• Maintain and strengthen the security, integrity, and performance of our systems and infrastructure.
• Detect, investigate, and resolve technical issues, system errors, or security vulnerabilities.
• Respond to legal requests, enforce our Terms and Conditions, and comply with applicable laws or regulations.
• Protect the rights, safety, and property of Tech Rig, its users, service partners, and the general public.

H. Other Legitimate Business Purposes

• Communicate order-related reminders and necessary follow-ups.
• Engage in customer satisfaction surveys, market research studies, or feedback collection efforts.
• Perform audits, monitoring, and recordkeeping for compliance, risk management, and internal operations.
• Fulfill any purpose explicitly disclosed to you at the time of data collection, as well as any use that is consistent with this Privacy Policy and permitted by applicable law.

3. Sharing and Disclosure of Your Information

In the course of operating our business, providing services, and complying with legal obligations, we may share your personal data with authorized third parties under the conditions described below.

A. Categories of Third Parties We May Share Your Information With

Your information, including Personal Information, may be disclosed to:

• Government entities and regulatory agencies as required for legal compliance or filings.
• Affiliated companies and subsidiaries under common ownership with Tech Rig, solely for purposes aligned with this Privacy Policy.
• Trusted service providers who perform functions on our behalf, such as payment processors, cloud storage providers, email marketing vendors, customer support partners, data security services, IT and infrastructure providers, and web analytics companies.
• Business partners and vendors involved in providing, improving, or supporting our Services.

These third parties are only given access to the specific information they need to perform their tasks.

B. Limits on Use and Sale of Personal Information

We do not sell, lease, or rent your personal information to any unaffiliated third parties for their marketing purposes. If you are a California resident, you may have additional rights under applicable state privacy laws regarding the limited sharing of your data — see “Your California Privacy Rights” below.

C. Aggregated or Anonymized Data

We may aggregate, de-identify, or anonymize any information collected through the Site or Services so that it no longer identifies you personally. Once de-identified, this data is no longer considered Personal Information under applicable laws, and we may use or share it freely for internal business analytics, research and development, service improvement, marketing insights, and reporting or publishing industry trends. This anonymized data may also be shared with third parties, including advertisers and research partners.

D. Situations Where Disclosure Is Required or Permitted

• In response to legal processes, such as a valid subpoena, court order, or other enforceable legal request.
• To comply with obligations from federal or state regulatory authorities, particularly where the inquiry involves your interaction with our Services.
• As part of a business transaction, including a merger, acquisition, sale, or restructuring of our business, provided that proper data protection measures are in place.
• In connection with legal disputes, including arbitration or court proceedings, where disclosure of relevant information is necessary to file or defend a claim.

4. Cookies and Other Tracking Technologies

Tech Rig may use a range of tracking technologies to collect certain information automatically as you browse and interact with our Site. These help us improve the performance, usability, and personalization of our Services and allow us to analyze usage patterns.

A. What Are Tracking Technologies?

• Cookies: small text files that help us identify returning users, remember your preferences, and understand site usage.
• Web beacons: invisible graphic images embedded in webpages or emails that help track whether a message or page has been viewed.
• Tracking pixels: small images or code snippets used to determine whether you opened an email or visited a specific page.
• Embedded scripts: short snippets of code that monitor actions such as link clicks or form submissions.
• ETags (entity tags): identifiers assigned by web servers to recognize returning users based on cached data.
• Browser fingerprinting: analysis of device characteristics to uniquely identify a session.
• Recognition technologies: tools that identify patterns in behavior across devices or sessions.

B. Why We Use These Technologies

• Security & fraud prevention: identify and block suspicious activity, protect user accounts, and maintain secure access.
• Site functionality: enable page navigation, user sessions, form completion, and account logins.
• Personalization: remember user settings, language preferences, or content viewed previously.
• Analytics & performance monitoring: assess how users interact with the Site and how content performs.
• Marketing & advertising: display more relevant ads and measure the effectiveness of our marketing efforts.

C. Your Options and Control Over Cookies

You can adjust your browser settings to be notified when a cookie is set, block all cookies, accept or reject individual cookies, delete existing cookies at any time, or use private browsing to limit tracking. If you disable or block cookies, certain features on our Site may not function as intended, including services that rely on recognizing your login status or storing your preferences.

D. Resources for Managing Cookies

To manage cookies, refer to your browser’s official support documentation (Chrome, Firefox, Safari, or Edge). You can also learn more about cookies and how to control them at allaboutcookies.org and networkadvertising.org.

E. Email Cookies and Pixels

Marketing emails from Tech Rig may contain embedded tracking pixels that help us understand how you engage with the content. If you do not wish to be tracked this way, avoid clicking on email links or downloading images, set your email client to block external images, or disable HTML rendering in emails.

F. Error Monitoring

We use Sentry, an error-monitoring service, to detect and diagnose technical problems on our Site. Sentry helps us see when something breaks (a page error, a failed request) so we can fix it; it is not used to track your browsing behavior, build an advertising profile, or serve ads. Personal identifiers and request details (cookies, headers, form data) are stripped from error reports before they reach Sentry. We do not currently use Google Analytics or a similar behavioral analytics service on this Site; if that changes, we will update this section.

5. Do Not Track (DNT) Signals

Some web browsers offer a “Do Not Track” feature that signals a preference not to be tracked across websites. There is currently no consistent industry standard governing how websites should respond to a DNT signal, and Tech Rig does not currently respond to DNT browser signals or similar mechanisms. You can learn more about Do Not Track at allaboutdnt.com.

6. Your Privacy Choices and Controls

A. Marketing Communications

If you no longer wish to receive marketing-related emails from us, click the “unsubscribe” link at the bottom of any marketing email, or email us at info@techrig.org. Even if you opt out of marketing emails, we may still send you transactional or service-related communications, such as order confirmations, account notices, or security alerts.

B. Information Sharing with Third Parties

If you prefer that we do not share your name and mailing address with non-affiliated third parties for marketing purposes (excluding our trusted service providers and affiliates), you can opt out by contacting us at info@techrig.org. This opt-out will not affect our ability to disclose your information in other ways described in this Privacy Policy, including where necessary for business operations or legal compliance.

7. Children’s Privacy

Our Services are intended for use only by individuals who are 18 years of age or older. We do not knowingly collect personal data from children under the age of 18. If you are a parent or legal guardian and believe that your child under 18 has provided personal information to us without your consent, please contact us at info@techrig.org. Upon verification, we will promptly delete the child’s information from our systems.

8. Information Security

We implement reasonable administrative, technical, and physical safeguards to protect your Personal Information against unauthorized access, misuse, loss, disclosure, alteration, or destruction, including encrypted connections, secure data storage, access controls and authentication measures, and regular vulnerability scanning.

Despite our efforts, no system can be guaranteed to be completely secure. If you believe your interaction with Tech Rig has been compromised or you suspect unauthorized use of your account, please contact us immediately at info@techrig.org.

9. External Websites and Third-Party Links

Our Site may include links to external websites or services operated by other organizations. We do not control or endorse the privacy practices, security measures, or content of third-party sites. We encourage you to review the privacy policies and terms of any linked websites before submitting personal data to them. The inclusion of such links does not imply affiliation or endorsement by Tech Rig. For more details on third-party interactions, please review our Terms and Conditions.

10. Updating or Correcting Your Personal Information

To help us maintain accurate and up-to-date records, we encourage you to notify us of any changes to your personal information. If you need to update your name, contact details, or other personal data, you can reach us at info@techrig.org. We will use reasonable efforts to make requested updates in our active databases as soon as practicable. However, we may retain prior information in backup systems or for legal, audit, or operational reasons.

11. International Transfers of Personal Information

Although Tech Rig primarily operates within the United States, we may engage with partners, vendors, or service providers that operate globally. As a result, your Personal Information may be transferred, stored, or processed outside your home country, including in jurisdictions where data protection laws may differ or provide less protection than those in your region. Whenever we transfer data across borders, we take steps to ensure safeguards are in place (such as contractual obligations or data protection agreements), comply with applicable data privacy regulations, and use reasonable efforts to protect your information in accordance with the principles outlined in this Privacy Policy.

12. Your California Privacy Rights

This section is specifically intended for individuals residing in the state of California, in accordance with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). If you are a California resident, you are entitled to certain rights regarding your personal information, including the right to:

• Know what categories of personal information we collect about you;
• Know whether and how we share or disclose your personal information, and to whom;
• Access specific pieces of personal information we have collected about you;
• Delete personal information you’ve provided, subject to certain exceptions;
• Correct inaccurate personal information;
• Limit the use and disclosure of sensitive personal information;
• Opt out of automated decision-making or profiling, if applicable;
• Request information about how automated decision-making technologies are used;
• Opt out of the sale or sharing of your personal information; and
• Not be discriminated against for exercising any of these rights.

Categories of Personal Information We Collect

The table below outlines the types of personal information Tech Rig may collect, whether we collect each category, and its source.

a. Submitting Requests to Access or Delete Information

As a California consumer, you may request the following information we’ve collected about you during the prior 12-month period:

• Categories of personal information collected;
• Categories of sources of that information;
• Our purposes for collecting, sharing, or disclosing the data;
• Categories of third parties with whom we shared the information;
• Specific items of personal information we have collected about you.

You may also request that we delete personal information we have collected from you, subject to exceptions — for example, if it is needed to complete a transaction, required for detecting or protecting against fraud, needed to comply with a legal obligation, or if retention is permitted by another applicable regulation. If data has been de-identified, anonymized, or was collected as part of a single transaction and not retained, we are not required to re-identify or maintain that data for your access request.

b. Opting Out of the Sale of Personal Information

You have the right to instruct us not to sell your personal information. As of the effective date of this policy, Tech Rig does not sell personal information to third parties. If this changes, we will update this Privacy Policy and offer an easy mechanism for you to opt out. You may always opt out of any marketing communications by emailing info@techrig.org.

c. Limiting Use of Sensitive Personal Information

California law grants consumers the right to limit the use of sensitive personal information to only what is necessary to perform requested services or provide goods. Tech Rig only uses sensitive data as strictly necessary to fulfill the purpose for which it was provided (e.g., identity verification or order fulfillment). We do not sell or share this data with third parties and retain it only for the duration necessary to complete the relevant transaction. You may revoke your consent to use sensitive information at any time by contacting us.

d. Non-Discrimination

Tech Rig will never discriminate against you for exercising your rights under the CCPA or CPRA. This means we will not deny you goods or services, charge you different prices or rates, impose penalties, provide a different level or quality of service, or suggest that you will receive a different level of service or price if you exercise your rights. We may, as permitted under California law, offer financial incentives (such as discounts or loyalty rewards) in exchange for voluntarily provided personal information; participation in these programs is always opt-in, and you can revoke consent at any time.

e. Direct Marketing Disclosures

Under California Civil Code §1798.83, California residents may request information regarding the categories of personal information shared with third parties for their own direct marketing use during the previous calendar year. Tech Rig does not share personal information for direct marketing purposes with any non-affiliated third parties.

f. Exercising Your Rights Under California Law

If you are a California resident and would like to make a request to access, delete, correct, or limit the use of your information, or to opt out of the sale of personal information, you or an authorized agent may contact us at info@techrig.org with the subject line “California Privacy Rights.” Please include your full name, email address, and a statement verifying your California residency; if you use an authorized agent, we may require proof of written authorization.

We will confirm receipt of your request within 10 business days and respond within 45 calendar days, unless an extension is required, in which case we will notify you of the delay and provide an expected response timeline. Requests may be made no more than twice within a 12-month period.

13. Changes to This Privacy Policy

Tech Rig may revise or update this Privacy Policy from time to time. When we do, we will post the updated version on our website at techrig.org and indicate the date of the most recent revision. We encourage users to review this Privacy Policy periodically to stay informed about how we collect, use, and safeguard your personal information.

14. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy or your data rights, you may contact us at info@techrig.org or visit techrig.org.