Legal Aspects of Reefer Dispatching

Temperature-Control Regulations

Reefer trucks carry perishable goods, requiring strict adherence to temperature laws. Dispatchers ensure compliance by:

• Verifying the required temperature range for each load.
• Monitoring real-time temperature data during transit.
• Coordinating immediate repairs if refrigeration units fail.

Cargo Liability and Insurance Coverage

Perishable goods are high-risk, making cargo liability a priority. Dispatchers manage this by:

• Ensuring adequate cargo insurance covers temperature-sensitive loads.
• Reviewing contracts to define liability for delays or spoilage.
• Verifying the carrier’s compliance with claims filing procedures.

Adherence to Food Safety Standards

Food and pharmaceutical items often fall under strict safety laws like the FDA’s Food Safety Modernization Act (FSMA). Dispatchers assist by:

• Scheduling sanitary inspections for reefer units.
• Ensuring compliance with cleaning protocols between loads.
• Verifying driver training for handling perishable cargo.

Special Permits and Documentation

Certain reefer loads, like medical supplies or hazardous materials, require additional permits. Dispatchers handle:

• Acquiring special permits for transporting restricted goods.
• Ensuring all delivery paperwork meets regulatory standards.
• Maintaining up-to-date licenses for vehicles and drivers.

Timely Compliance with Delivery Contracts

Late deliveries can lead to severe legal and financial consequences. Dispatchers mitigate these risks by:

• Ensuring realistic delivery schedules are set and met.
• Coordinating with shippers to avoid unforeseen delays.
• Documenting any delivery disruptions to protect against liability claims.